Maintenance

EMERGENCY WORK ORDERS - after normal working hours

In the event of any one of the emergencies below, residents should call us anytime at 925.447.3600, 24 hours a day, 7 days a week. 

During normal business hours, the following issues will be considered as "Emergency Status Work Orders" (barring any exigent circumstance(s) and will be completed within 24 hours.

Residents will be charged a nuisance fee if the emergency number is dialed and the situation does not fall under the emergency items listed below.

Emergency Issues:

• Apartment Flooding
• Main Sewer line Stop-up
• Door Broken In
• Fire
• Electrical Outage
• Frozen or Burst Water lines
• No Heat (Cold Weather)
• Burst Hot Water Heater
• Refrigerator not Working on weekend